Shipping policy

Claire's Collective
Email: info@claires-collective.com

At Claire's Collective, we are committed to providing a transparent and efficient delivery process. Below you will find detailed information about order processing, shipping times, costs, and tracking.

 

Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekdays are typically processed within one business day. Orders placed on Friday evenings, weekends, or public holidays may require additional processing time.

Processing time includes order verification, quality checks, packaging, and preparation for dispatch.

 

Delivery Time

After dispatch, the estimated delivery time is 5–12 business days.

Delivery times are estimates and may vary depending on destination country, customs clearance procedures, carrier delays, or seasonal demand. Claire's Collective is not responsible for delays caused by third-party carriers or customs authorities.

 

How to Place an Order

Placing an order is simple:

  1. Visit the product page of your selected item.

  2. Select the correct size, color, or variant (if applicable).

  3. Click “Add to Cart.”

  4. Proceed to checkout.

During checkout, please ensure that all shipping and contact details are accurate and complete. Incorrect information may result in delays or failed delivery.

After confirming your shipping information, proceed to payment to finalize your order.

 

Payment Methods

All payments are securely processed using SSL encryption to ensure data protection.

We accept:

  • Credit Cards (American Express, Mastercard, Maestro, Visa)

  • PayPal

  • EPS (where available)

After successful payment, you will receive a confirmation email with your order details.

If you experience any issues during checkout, please contact us at info@claires-collective.com.

 

Shipping Costs

We offer free shipping on all orders.

There is no minimum order requirement. Please note that international shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.

 

Order Fulfilment & Dispatch

To maintain competitive pricing and operational efficiency, orders may be processed and dispatched in consolidated batches. This logistical structure allows us to optimize operations and keep pricing fair.

We appreciate your understanding.

 

Track Your Order

Once your order has been shipped, tracking information will be available within 1–3 business days.

You can monitor your shipment using the tracking number provided in your confirmation email via our Track & Trace page.

If you have any questions regarding your order, please contact:
info@claires-collective.com

Claire's Collective is committed to delivering your order safely and efficiently.